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 Frequently Asked Questions... |
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| Why is there both a drone and
a tanpura? |
The continuous drone is there to add "body" to the tanpura
sound - to root you even more firmly in the tonality into which you place
your notes. If you sometimes find the strokes of the tanpura distracting,
you might even use the drone on its own.
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| Do I have to tune the drone,
tanpura and tabla separately? |
No - the single tuning control controls them all. We
have left open the option for fine tuning the tabla but you're unlikely to
want to use this.
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| What if I reformat or change
computers? Do I have to buy another registraton key? |
You don't have to buy anything beyond your initial two
computer registration key to keep RiyazStudio running on two computers.
If you reformat or reinstall a computer, and you've been using a recent full
version of RiyazStudio (August 2008 onwards) then our system will recognize
your computer when you register again, and you won't have "used up"
an extra computer licence.
If you change computers (or you reformat having used an older version of
RiyazStudio) and if you've used up both your computer licences then the
registration system will allow you to unregister an old computer, so freeing
up its licence to use again.
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| I've got my registration code but I can't register RiyazStudio... |
If a security setting might be blocking registration - or if the registration page
just isn't opening - try instead using InternetExplorer to run:
www.materialworlds.com/products/2_2.hta
(this page will assume you're trying to register the Standard version - but its registration will work for other versions too)
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| Do I get free upgrades?
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Minor upgrades are free (by download). Major upgrades
or add-ons (like RiyazStudio
Semi-Classical) won't cost more than the price difference.
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| There are so many "tabla
sample groups". Which should I choose? |
Try them all. You'll soon find the one that sounds best
at your pitch on your sound system - and RiyazStudio will remember it between
sessions. Whatever pitch you play or sing at, make sure you try the E tabla
samples, which come over very well on many sound systems - even when played
significantly below their recorded pitch.
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| I've downloaded the
installation program but when I run it it says
it's "not a valid win32 application" or "checksum mismatch" |
Download and install the free download manager
DownloadExpress
that's linked to on the download page - or use any other download manager.
This will ensure that your RiyazStudio download is complete and uncorrupted.
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| My anti-virus software says
the installation program contains a virus |
Occasionally we get a "false positive" (where an anti-virus
software's latest virus definitions find a match in harmless software).
So what should you do?
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Do let us know what your anti-virus package is, and what virus it thinks
it is has found so we can investigate - and if all looks clear we'll ask the
publishers to fix the "false positive" in their next update.
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Try downloading the installation file on a computer that uses another anti-virus
package.
Then (having assured yourself that it doesn't contain anything evil) you
could copy the file and install it on your computer having temporally disabled
the virus protection.
With any luck, the pattern that your anti-virus was detecting will be present
only in the installer.
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| The volume on the tabla in
comparision to the tanpura is very low, and I can't make the tabla loud enough.
What should I do? |
Download and install the latest version of RiyazStudio.
We've now (July 2009) included a "boost Tabla volume" function in the Standard and mini versions,
making the tabla louder and emphasizing its melodic character.
For an "unboosted" tabla, just reduce the tabla volume to 1/4 or less.
if at full volume the tabla is distorted...
One side effect of this louder tabla is that on some computers running under Windows XP,
the Windows mixer "Wave Volume" level should be no higher than 50% to avoid distortion.
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| Will RiyazStudio work on Mac
or Linux? |
| RiyazStudio works only on Windows (or emulations of
it) and if you've got an IntelMac you'll be able to run RiyazStudio via "VMware
Fusion", "Parallels" or "BootCamp" Windows environments.
But the most cost effective solution (it doesn't need Windows) is
CrossOver.
If you use the trial version of CrossOver, and install RiyazStudio before buying a registration code, then you can be satisfied that
the installation is successful before spending any money.
Install CrossOver, InternetExplorer6 and RiyazStudio:
i) Download, install and start
CrossOver Mac (or CrossOver Linux).
ii) Select the 'CrossOver Software Installer' and install InternetExplorer6 from the CrossOver
installer list - choosing a 'win98 bottle' to install it into.
(Why ie6? Because the core of RiyazStudio is an 'ActiveX control' that needs InternetExplorer)
('bottle' is a CrossOver term - and apparently CrossOver works best emulating Windows 98)
iii) Download the version of RiyazStudio that you're interested in - then install it alongside ie6 in the same win98 bottle.
How to install: Start the 'CrossOver Software Installer' again, then click the 'Install Unsupported Software' button and choose the win98 bottle containing ie6, then click 'Choose Installer File' and select and install the RiyazStudio installation program you've just downloaded.
iv) Copy the RiyazStudio icon into the mac finder for easy launching.
It's very important that RiyazStudio is installed into the same "bottle" as InternetExplorer.
If you get "script errors" on running RiyazStudio it'll be because they aren't in the same bottle - just reinstall RiyazStudio to fix this.
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| Does it need a powerful
computer? |
Whilst RiyazStudio needs Windows (or an emulation of
it) it doesn't need a new computer. It will be perfectly happy on a fairly
old and slow PC (a 400MHz Celeron / Pentium II for instance) just as long
as you can spare 756MB on the hard disk for the tabla sound samples.
What does matter is the quality of your sound system - a cheap pair
of small PC speakers or a laptop's built-in speakers won't do you or RiyazStudio
justice. If a better quality sound system isn't available then a pair of
headphones (although inconvienient for practicing) could give a better idea
of what RiyazStudio should sound like.
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| Ask another question... |
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